Payment options
Last Updated: 08.02.25.
At Rockandroad.ch we strive to offer convenient and secure payment options for our customers. Below are the available payment methods for purchases made through our website and in-store.
1. Accepted payment methods
We accept the following payment options:
- Credit/Debit Cards: Visa, Maestro, V Pay, MasterCard, American Express
- Bank Transfer: Direct payments to our company bank account
- Heylight finance: Payments in installments (0% interest installment)
- Apple Pay & Google Pay: Fast and secure mobile payments
- Cash & Card Payments In-Store: Available for local customers at our shop
2. Payment security
- All transactions are encrypted and processed securely to protect your personal and payment information.
- We do not store your payment details on our servers.
- For additional security, some transactions may require two-factor authentication.
3. Currency & pricing
- All prices on our website are listed in CHF.
- Prices include applicable taxes unless otherwise stated.
- Exchange rates may apply for international transactions, depending on your bank or payment provider.
4. Payment processing & order confirmation
- Orders are processed only after full payment has been received.
- You will receive an email confirmation once your payment is successful and your order is confirmed.
- If there are any issues with your payment, you will be contacted for resolution.
5. Refunds & cancellations
- Refunds are issued according to our Returns and Refunds Policy.
- Canceled orders may be eligible for a full or partial refund, depending on the status of the order.
- Refunds are processed to the original payment method used at checkout.
6. Contact us
For any payment-related inquiries, please contact us at:
Rock ‘n Road
Via Serafino Balestra 20, 6600 Locarno, Switzerland
info@rockandroad.ch
+41 91 751 31 31
Thank you for choosing Rock ‘n Road!